How can you help me?
MATRIX provides permanent placement and contract consulting staffing services that can help you staff your projects, find a leader, or infuse your staff with new talent. We also offer many value-added services that can help you cope with your day-to-day hiring work.
Can I inspect your facilities and resources?
We encourage site visits. You are welcome to schedule a site visit at any time. Most visits include a site tour, inspection of our facilities, and meetings with our staff recruiters and senior MATRIX managers. We can also help you streamline your interview process by arranging for and holding multiple interviews with candidates at a MATRIX office. Simply contact us to set up a visit.
How do I start using your service?
Contact your Account Executive -- it's that easy! If you don't know your Account Executive, contact us now.
What are Account Executives? What do they do?
Your Account Executive is your single point of contact for taking advantage of all the services MATRIX provides. He or she can help you define the specification for a staffing requirement. This may include a process of delineating required skills versus preferred skills; taking into account the availability and pricing of the skill sets you seek; and whether the hire is for permanent placement or contract consulting engagements.
Once you have a firm specification of your staffing requirements, your Account Executive launches the internal search and all MATRIX recruiters begin working on finding the resources you need. Your Account Executive will do the final screening of all resumes before deciding which ones are the best fit to be presented to you. Once you select candidates you are interested in, your Account Executive sets up interviews, debriefs you and the candidates post-interview, and extends the offer to the candidate you select. Finally, the Account Executive secures a commitment and establishes a start date once the candidate accepts.
Who manages your consultants?
The client is responsible for managing the contract consultant's work on a day-to-day basis. The MATRIX Executive stays in touch with both the client and the consultant throughout the engagement to ensure that goals and objectives are being met. It is very important to keep your MATRIX Account Executive informed of any issues or concerns as they occur. Your Account Executive will also appreciate you sharing any positive feedback about the consultant.
Can we hire your consultants?
MATRIX allows our clients to hire our contract consultants.
How often do you invoice for consultants?
Our billing cycle is consistent with our bi-weekly payroll system used to pay our consultants. All hours are reported to the engagement manager on a timesheet, approved by the manager, and then sent to MATRIX every two weeks. We input those hours approved by the client into our billing system, which generates invoices to our clients every two weeks. We can also work with you to meet your specialized billing needs.
I'm not sure of the skill set or timing of my contract staffing needs. Can you help?
We have helped many of our clients successfully implement staffing strategies. A personal understanding of the client's environment is a great place to start. A client visit with a MATRIX Account Executive will provide an opportunity to discuss staffing strategies and effective approaches on a personal level.
Should I promote my job as strictly contract or "contract to permanent"?
Our experience has proven that converting contract consultants to permanent employees may be a risky staffing strategy. First, it limits your "pool" of available candidates in an already constrained labor market. Secondly, promoting that a position is a "contract to perm" or "temp to perm" can be discouraging to current IT contract consultants and to current IT permanent employees. Most contract consultants choose the flexibility contracting offers because they wish to participate in multiple projects across several firms, and do not want the overhead of a permanent position. Many permanent employees will not leave a permanent job to take a position that they consider "temporary" with a chance to become permanent when there are many "pure" permanent opportunities to consider. Thus you can inadvertently make your position less attractive to IT professionals (whether they are contractors or permanent employees) if it is a "contract to perm" position.

