Technical Support Analyst

Description: 
  • Provides technical assistance and training to computer system users.
  • Answers questions or resolves computer problems for clients in person, via telephone, or from remote location.
  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Titles: 

Sales Support Technician
Help Desk Technician
Systems Technician (Computer)
Senior Technical Support Analyst
Technical Support Specialist
Information Systems Coordinator
Medical - Maintenance Technician
Team Supervisor Call Center
Technical Support Assistant
User Support Analyst
Technical Support Manager
Technical Support Analyst
Network Control Operator
Help Desk Representative
Help Desk Coordinator
Applications Support Lead
Help Desk Operator