You can continue most group insurance coverage by electing COBRA coverage.

Long-term care may be ported after your contract ends. To port your insurance policy, please contact John Hancock directly at 800.482.0022 within 31 days of when your insurance ends to complete the necessary paperwork. Disability through Prudential may not be ported.

We do not offer a flexible medical spending account at the present time. However, we do offer a dependent care spending account (available through CBIZ) for setting aside up to $5,000, pretax, for dependent care expenses.

To enroll, or receive additional information on John Hancock’s long-term care insurance, please call John Hancock at 800.482.0022. Disability through Prudential may be elected on the Insurance Enrollment Form. These benefits are guaranteed-issue if elected within your first 30 days of employment.

Because our group health plan is part of a cafeteria plan, there are only two other occasions when you can elect to participate in our group health plan:

1. Change in status (marriage, divorce, birth, adoption, change in work status, spouse loses coverage, etc.)
2. Open enrollment (held throughout the month of May of each year for a June 1 effective coverage)

If you experience a change in status, you must notify the Benefits Department at 800.382.5533 within 31 days of the event.

MATRIX offers medical, dental, prescription, basic life, vision, and optional life insurance. Click here to see a list of the benefits offered.

Your benefits will continue until the last day of the month in which your contract employment ends. If your contract is extended or if you start a new contract in the same month in which your previous contract ended, your insurance will continue uninterrupted. If you do not start a new contract until after your insurance ends, you will be offered COBRA coverage. As long as you return within 90 days after your previous contract, your insurance coverage will be reinstated (with the completion of a new enrollment form) the date of your new contract and your COBRA coverage (if applicable) will cease.

Because our group health plan is part of a cafeteria plan, there are only two other occasions when you can elect to participate in our group health plan:

1. Change in status (marriage, divorce, birth, adoption, change in work status, spouse loses coverage, etc.)
2. Open enrollment (held throughout the month of May of each year for a June 1 effective coverage)

If you experience a change in status, you must notify the Benefits Department at 800.382.5533 within 31 days of the event.

All regular full-time employees who consistently work a minimum of 30 hours per week are eligible to enroll in the insurance benefits.

Our clients typically look for “real world” experience in addition to training. e-Learning, while an excellent method to learn new skills and hone current ones, may not be enough to land you a new contract in a particular skill in which you trained.

Eight months is the average.

If you are seeking permanent placement, benefits packages will vary. This is an area we will help you explore with each client company to determine compatibility with your needs. When you become a MATRIX consultant, you are eligible for the entire MATRIX benefits package.

Our comprehensive PPO (Preferred Provider Plan) is administered through Blue Cross and Blue Shield, and includes Medical, Dental, Prescription, and Vision coverage. Short-term disability, long-term disability, long-term care, a dependent care spending account, and a 401(k) plan are also offered through this program. You never have to worry about yourself or your dependents.

There is no simple formula for establishing pay rates, but a number of factors are usually important: the skills required for the project, the duration of the assignment, the number of available candidates with the required skills, the difficulty of the assignment, and any past employment with the client.

Contract consultants are hired by companies, on an hourly basis, to use their skills on a specific project for a set period of time. After an assignment is completed, the consultant is released to begin another project. Contracting is a form of employment that has become very popular for IT professionals.

MATRIX offers a variety of training and certification opportunities.

• Our free e-Learning courses are available for you to take “live” through the our training partner MindLeaders. There are currently more than 1,900 different courses available on a wide range of technical and business topics.
• Instructor-led training courses are also available at a discount through our partners New Horizons and HP Education.

If you would like to see a workshop offered on a particular subject or would like to see a particular online course offered, please let your MATRIX Account Manager know. Any suggestions to improve our services are always appreciated!

When working with our permanent placement division, MATRIX will help you become an employee of one of our client companies. When you work with our contract placement division, MATRIX will assist you in finding contract consulting assignments with our client companies. If you choose to come on board with MATRIX as a W-2 consultant, MATRIX would be your legal employer.

MATRIX does not require participants to close out their accounts upon ending contract employment. You may therefore either (1) leave your 401(k) account active with Great-West, or (2) close your account and transfer your monies to either an IRA, another qualified 401(k) plan or cash out.

No. We work on a contingency basis, which means we represent several companies, not just one.

The Account Executive is responsible for all MATRIX contract activity with a specific client company. If you have an issue with your Account Executive, please contact your local MATRIX Director in confidence to discuss the situation.

If you feel that you would like to be reassigned, you may contact your local MATRIX Recruiting Director in confidence to discuss the situation.

No. Our fees are fully paid by our client companies.

Yes, we have placed candidates from Seattle to Boston, and everywhere in between. With offices across the country, MATRIX has the capacity to serve our clients staffing needs on a nationwide basis.

Yes. A significant percentage of our candidates are relocating to other areas. We can work with you to develop a plan to conduct an out-of-town search with a minimum amount of inconvenience and wasted time.

Yes, MATRIX does sponsor H-1 candidates who are willing to relocate, accept competitive rates, and travel, as well as meet certain education and IT skills.

It varies. Some of our client companies allow MATRIX to sponsor, but not all. Please check with your MATRIX Associate.

It varies. If you have solid experience with a hard-to-find skill set, you could be presented with an offer in a matter of days. Most candidates can expect their job search to last from two to six weeks on average, but it could last longer. Also, higher-level, permanent positions often have longer hiring cycles of 12 weeks or more.

Each client has a different timetable, depending on their sense of urgency. Some clients need to replace an employee who has left or who is leaving and are willing to move very quickly to do this. Other clients may be hiring for a project that does not start for some time; they may take more time interviewing and screening potential candidates.

Once you begin the search process, you can expect to hear from your MATRIX Associate as opportunities become available. We also encourage you to review our Web site periodically and to call us if you see a position of interest.

We have found that most people prefer telephone correspondence. We realize that telephone conversations may be difficult for you at times, so each MATRIX Associate can also correspond with you via e-mail.

No. You are free to work with any firm you desire at any time.

Many firms choose not to advertise their open positions because of the time and expense involved with performing the search. Instead, they engage MATRIX to find qualified candidates for them. You get access to these positions. You leverage the deep relationships we have built with hiring managers over more than two decades.

Further, we provide information you cannot obtain from an Internet Career site. You can get a detailed perspective on company culture, the working environment, and the position itself prior to going on an interview. Our career help information on our Website can reduce the time you spend on interviews by ensuring you are presented with opportunities that fit your needs.

Finally, you will have a single point of contact at MATRIX (your MATRIX Associate) who will get to know you as an individual. Your job search becomes a team effort — not an individual one.

This varies with each client company. Typically, an offer will be presented to you verbally by your MATRIX Associate. Other times, the employer will desire to present the offer directly to you. For permanent positions, once you accept the verbal offer, a written offer letter is generally sent to you via mail.

Good question. As you might imagine, there is no simple answer to this question. Market value is largely determined by area of the country, years of experience, depth of experience, educational history, and often varies by company and industry. We generate our own IT Salary Survey for the cities where we have a local office: Atlanta, Birmingham, Charlotte, Chicago, Dallas, Fort Worth, Houston, Jacksonville, Phoenix, Raleigh, San Francisco, and Seattle. This survey can provide you with a good understanding of the range of salaries in the marketplace.

No, we do not currently permit consultants to change employment status during an assignment.

Yes. W2 consultants can sign up using the Ceridian Self Service website. Inc consultants can simply complete the Direct Deposit form in the Forms section of this guide with a copy of a voided business check, and fax it to 770-698-6836 attention AP Payroll. It generally takes two pay cycles to implement this service once your request has been submitted into payroll due to the need to send out a pre-note to your account.

Both cafeteria plan deductions and 401(k) deductions are taken pre-tax, however the taxes they affect may differ. 401(k) deductions are only exempt from federal and state withholding taxes. Cafeteria plan deductions are exempt from both federal and state withholding and from both Social Security and Medicare taxes.

Once you have logged on to the Self Service website, click on the "All Documents" link. If the status is "Document has been saved" then your request has been processed.

To determine how your check was distributed, look in the “Current Net Pay Distribution” section of your paystub, which is in the bottom right corner of the paystub. The amount to the right of “Check Amount” is the amount of the live check that was issued. The amount(s) to the right of any bank account numbers indicate the amount(s) deposited into those accounts.

Self Service requests are processed once per payroll cycle on the Wednesday morning the week before payday. For example, if you make a self service change the day after payday, your change will not be processed until the following week. If you make a change the Thursday after timesheets are due, your change will not be processed for almost two weeks, as you will have just missed the processing deadline.

Paystubs are available to view online at the Ceridian Self Service website the Monday before payday. Direct Deposit paystubs are only available to view online, nothing will be mailed out.

The User name for self service is your social security number without the dashes. On the Self Service log in screen you can click on the “Need a password reminder? link and/or the “Forget your password?” link to help you access the website. If you have not entered your email address on your Self Service account, the “Forget your password” link will send an email to MATRIX staff to let us know you need assistance accessing the website. You will be contacted by someone within 24 hours via email with your new temporary password. Once you have accessed the site again, be sure to enter your email address on your account.

If you are adding a new account, the change takes two pay periods to take effect. If you are changing a deposit amount, or are stopping a direct deposit, this change will be effective with the upcoming pay period. You can only submit one self service request to change your direct deposit per pay period. If multiple requests are submitted only the most recent request will be submitted, all others will be rejected.

Send an email with your new address information to your Account Manger, if applicable and copy payroll@matrixresources.com and benefits@matrixresources.com.

You must provide the following contact information to your child support agency and they will send the paperwork to us (MATRIX Resources, Inc., 115 Perimeter Center Place, Suite 250, Dunwoody, GA 30346, Attention: Payroll) You will have to make payments on your own until you see the payments being withheld from your paycheck.

Log on to the Ceridian Self Service website. Under the Payroll & Tax section click on the Direct Deposits link. You will see your current direct deposit set up. Click the “Cancel” box next to the deposits you wish to stop. If any of the accounts you wish to stop have the “Deposit Remainder” box checked, uncheck the box. Click “Save”. Verify the information is correct and click “Save” again.

Please note Self Service requests are processed once a payroll period. If it is the Monday before payday, and the account your funds will be deposited into on Wednesday is closed, you will need to contact payroll immediately so that the deposit taking place in two days can be stopped and a live check issued. You must contact Payroll at payroll@matrixresources.com prior to 1:00pm EST the Monday preceeding payroll for the direct deposit to be successfully stopped. If this deadline is missed and the direct deposit processes, it may take 5-7 business days to get the funds back and issue a live check.

If you are depositing all of your checks into one account, you do not have to enter a dollar amount. Click the “Deposit Remainder” button to the right of your account information.

Log on to the Self Service website; click the Federal Tax Form (W4) link. Make any necessary changes to the form and click “Save”. Please note, if you click the “Exempt” box, NO federal taxes will be withheld.

Visit the Taxes page on the MATRIX web site. Click on the state you need a tax form for. This will take you to the form for that state. Some of the forms can be filled in online and then printed; others have to be printed off and filled in by hand. Complete the form and fax it to the Payroll Department at 770-698-6836. These changes are completed on the same schedule as the Self Service requests.

Ceridian is not set up to accept percentages. You must pick a specific dollar amount to be deposited into multiple accounts. For example, you can deposit $100.00 into a savings account, $500.00 into a checking account, and then the rest of your check can be deposited into another checking account by clicking the “Deposit Remainder” box next to your checking account information.

The pay rate on your Ceridian paystub is for display purposes only. To verify that you have been paid at the correct pay rate, divide your gross pay by the number of hours paid, and this will give you your hourly pay rate. If the displayed pay rate is incorrect please email payroll@matrixresources.com with the correct information so that the display can be updated. If after you do the calculation it turns out the pay rate is incorrect, contact your Account Manger so that they can take steps to get the correction made.

Social Security limit for 2010 remains unchanged from 2009 and is still $106,800.00.  Medicare does not have any limits. Please remember that cafeteria plan deductions are exempt from these limits, so you must subtract these deductions from your gross pay to arrive at your gross/taxable pay for Social Security.

Time sheets are due by 5 p.m. on Monday every two weeks. If needed, please reference the Time Sheet Calendar.

Payday is the Wednesday of the week following your time sheet submittal. All checks and deposits are mailed/transmitted so that they should arrive by Wednesday. Please note that direct deposit is the only way we can guarantee the date your money will be deposited. If you are receiving your paycheck via US Mail, it may take longer due to delays in the mail system. Please reference the Pay Schedule and Time Sheet Calendar for further details.

Send it to the Accounting department:

As long as your 401(k) balance is greater than $2,000, you can take up to 50% of your account balance for purposes of a loan (minimum loan amount is $1,000). There is a $75 loan origination fee and the loan is paid back through payroll deductions (the interest charged is prime plus 2%). Participants are also charged a $50 annual loan fee. Loan requests are made through the Great West Life Annuity and generally take about 2-3 weeks to process all the necessary paperwork.

MATRIX does not offer matching at this time.

You may enroll through Self Service.

You can change fund selections as often as you like by calling Great-West directly or by visiting www.gwrs.com.

You can change payroll deductions amount(s) for the 401(k) at any time through Self Service.

The plan name is MATRIX Resources Inc. 401(k) Plan, and the plan number is #930108-01.

Your 401(k) deductions will begin the first paycheck after your effective date.